Internet providers in Hilo, Hawaii 96720
ZIP code 96720 is in Hilo, Hawaii County, Hawaii. Compare the major providers below, then check availability for your address.
Internet in Hilo 96720: local snapshot
About 89% of the 17,912 households in 96720 have a broadband subscription, 2 points below the Hawaii average of 91%. That ranks 96720#56 of 85 ZIP codes in Hawaii for broadband adoption.
Source: U.S. Census Bureau, American Community Survey 5-year estimates (2023). These figures describe the area, not the providers available at your address.
Compare internet providers in Hilo, Hawaii
Share of residential locations in Hilo where each provider reports service, from the FCC National Broadband Map (data as of December 31, 2025). Availability depends on your exact address.
| # | Provider | Technology (varies by address) | Locations covered | |
|---|---|---|---|---|
| 1 | altafiber | Fiber, Fixed wireless | 92% | |
| 2 | Spectrum | Fiber, Cable | 89% | |
| 3 | T-Mobile Home Internet | Fixed wireless | 72% |
Satellite internet
| 1 | Starlink | Satellite | 99%+ | |
| 2 | Viasat | Satellite | 99%+ |
Satellite service is available at nearly every address but typically has higher latency than wired options.
Provider-reported coverage does not guarantee service or speeds at a specific address. Some "Check availability" links are affiliate links; we may earn a commission at no cost to you. How we make money.
What technologies are available in Hilo?
Fiber is widely available: about 86% of locations in Hilo can get it. Gigabit-class service (1,000 Mbps down) is reported for about 89% of locations. Fixed wireless home internet is reported for about 52% of locations.
FCC National Broadband Map, data as of December 31, 2025: share of residential locations in Hilo that providers report they can serve. City-level figures, not your address.
What to know about internet in Hilo 96720
altafiber reports service to the most residential locations in Hilo, about 92%. 3 providers report coverage of at least half of locations (altafiber, Spectrum, and T-Mobile Home Internet), so the market looks competitive. T-Mobile Home Internet offers fixed wireless home internet, an option if you prefer no cable or fiber installation.
The median age of residents is 42.
Frequently asked questions
Is fiber internet available in Hilo?
Yes, in part. About 86% of residential locations in Hilo can get fiber, 88% can get cable, and about 89% can get gigabit-class speeds, per FCC data. Availability depends on your exact address.
Which internet provider has the widest coverage in Hilo?
altafiber reports service to about 92% of residential locations in Hilo, the most of any provider, per FCC data. Availability still depends on your address.
How many internet providers serve Hilo?
3 providers report service to at least 2% of locations in Hilo, and 3 cover at least half. Satellite (Starlink, Viasat) is also available nearly everywhere.
What is the difference between fiber, cable and DSL?
Fiber offers the fastest and most consistent speeds, cable is widely available with high download speeds, and DSL runs over phone lines and is usually slower. See our guide for details.
What internet speed do I need in Hilo 96720?
Most households are well served by 100–300 Mbps. Heavy streaming, gaming or many connected devices may benefit from 500 Mbps or more.
Internet providers near Hilo
- Hawaiian Paradise Park, HI (10 mi)